It is indeed no secret that in today’s corporate world, customer service has become extremely significant for any business to succeed. The success of a business is not only dependent on the fact that a customer service department is present but also that the department performs well by following the generally accepted customer service rules of excellence. Once quality customer service is delivered, the businesses benefit in a wide variety of ways including increases in sales and customer satisfaction rates. This happens because of some very critical reasons. First of all, for consumers who are just about to stop subscribing […]